On the Online Entry form for Face-to-Face and Live Stream exams a calendar is shown where dates that the candidate is not available can be marked. These dates are being avoided when scheduling the exam.
We appreciate that everyone's schedule is busy and that plans change. Therefore you can edit these dates before the exam is allocated to a draft exam schedule. This can be done by following these steps:
- Sign in to your RSL account
- Go to cloud.rslawards.com/secure/exams
- Locate the exam and click on "View Exam Details"
- From the drop-down menu "Options" choose "Edit Unavailable Dates"
- On the calendar, select the dates that the candidate will not be available
- Click "Editing Unavailable Dates" to confirm and save the change
The exams team will take the dates into account when allocating the exam to a date. Please note that you can't change the unavailable dates yourself when the exam is already on a draft schedule. In this case please contact us.
If we have already sent the final date notification (not the provisional one), date changes will incur a date change fee as per the policy published at www.rslawards.com/about-us/policies-regulations .
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