Graded Music Exams > Assessment, results and certificates
Use the complaints, enquiries and appeals procedure to let us know what you’re unhappy with and what you would like us to do about it. We’ll conduct all investigations in a fair and reasonable manner, as promptly as possible, politely and confidentially. We’ll give you an explanation or an apology where we’ve got things wrong, and let you know what action we propose. Equally, where we think that we’ve followed processes correctly, we’ll explain why. If you’re not happy with our initial response, you’ll be able to progress to further stages where the matter can be looked at again, ultimately by someone external to RSL.
You should not attempt to contact examiners directly to discuss your exam under any circumstances.
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